Frequently Asked Questions
Everything you need to know about PACT Outdoors gear and services.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be in their original packaging with tags attached to be eligible for a full refund or exchange.
Are your outdoor materials sustainably sourced?
Yes, PACT Outdoors is committed to the environment. We use recycled polyesters and organic cottons in 80% of our seasonal collections to ensure high performance with a low footprint.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Our gear generally follows an athletic fit; if you are between sizes, we recommend sizing up for layering.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and import duties are calculated automatically at the time of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.